Shipping and returns
Once an order is fulfilled and shipped there are absolutely NO REFUNDS or EXCHANGES unless there is a mistake on the seller's behalf. Janet k Collection LLC is subject to verify all orders by requesting proof of payment and a Valid ID. None of this information will be shared under any circumstances. This information Is obtained to protect from fraud and fraudulent disputes. In event of Fraudulent Charges, Customer will be subject to a law enforced hearing upon company losing Funds or product. Customer will be contacted via shipping address in such case.
Once an order is submitted, it may not be canceled or refunded. We encourage customers to review their order details carefully before submitting their order.
Once an order is fulfilled and shipped there are absolutely NO REFUNDS or EXCHANGES.
In the event of a mistake on the sellers behalf we offer exchanges of product only.
To insure a quick delivery all orders are processed daily, so orders cannot be altered or changed once your payment is complete.
Billing and shipping does have to match in order for your order to be fulfilled and shipped.
Please allow 2-3 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday. You will receive a confirmation e-mail with the tracking link once your order shipped out. Express shipping options and any other third-party fees are non-refundable. Ready to ship units ships next business day. With order verification completed
Order Verification:
All orders are subject to order verification. Janet k Collection LLC is subject to verify all orders by requesting proof of payment and a Valid ID. None of this information will be shared under any circumstances. This information Is obtained to protect from fraud and fraudulent disputes. In event of Fraudulent Charges.
Please allow 18-30 business days for Kustom unit construction.
Please read Terms and condition before submitting any order.